Refund policy

Our Return & Refunds Policy covers refused and returned orders due to system error, customer error, and/or driver inability to safely and correctly deliver an order.

This refund policy does not apply to goods which have been opened, used or damaged after delivery, or if any attempt has been made to alter the product.

All products and orders must be returned in their original condition. Customers bear all costs associated with the refusal and return of any order if there is no fault on the part of Vegan Made Easy. Failure to adhere to the terms and conditions of Vegan Made Easy will prohibit any refunds or credits being issued to the Customer.

Vegan Made Easy will not be held liable to any financial or physical damages of any kind.

For any delivery or meal issues or feedback, please contact within 48 hours of receiving your delivery. We ask that customers keep packaging as we may ask for the batch number in some instances and photos of the meal and/or delivery may also required to assist in our investigation. Each request will be treated on a case by case basis and we reserve the right to either refund or provide a replacement product.